Ezohost provides special support services to its clients. We primarily offer support in several stages, detailed below:
1. Live Chat
Ezohost provides live chat support mainly for new clients. Through live support, we offer sales assistance and post-sale temporary support to new clients.
2. Ticket Support
Ticket support is provided only to clients who have already availed services from Ezohost. Clients can use ticket support for any technical assistance. By creating a ticket with detailed information about the issue, our technical support team will work on it and provide feedback via email within a short period.
3. Email Support
Ezohost clients can report any issues by emailing us at [email protected]. Our support team will work to resolve the issue and notify the client via email.
4. WhatsApp
Ezohost’s WhatsApp support is exclusively for RDP sales and related support. It is used to sell new RDPs and address user issues related to RDPs.
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